Terms of Service

Last updated: May 21, 2026

1. Agreement to Terms

By accessing or using Arcetta's website, services, AI-powered operational systems, and related technologies (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Arcetta ("Company," "we," "our," or "us").

2. Intellectual Property Rights

2.1 Arcetta's Proprietary Content

All content, materials, and intellectual property on this website and within our Services are owned exclusively by Arcetta or its licensors. This includes, but is not limited to:

  • Website design, layout, look, appearance, and graphics
  • Text, copy, marketing materials, and written content
  • Logos, trademarks, service marks, and brand identities
  • Images, photographs, illustrations, and visual elements
  • Software, code, algorithms, and AI systems
  • Documentation, guides, and educational materials
  • Audio, video, and multimedia content
  • Data compilations and databases

2.2 Copyright Protection

All original content created by Arcetta is protected under international copyright laws and treaties, including but not limited to:

  • The Berne Convention for the Protection of Literary and Artistic Works
  • The Universal Copyright Convention
  • The WIPO Copyright Treaty
  • The Digital Millennium Copyright Act (DMCA)
  • European Union Copyright Directive
  • Applicable national copyright laws in all jurisdictions

Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)

Select marketing content, educational materials, and creative works on this website may be shared under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. Under this license, you may:

  • Share: Copy and redistribute the material in any medium or format

Under the following terms:

  • Attribution: You must give appropriate credit to Arcetta, provide a link to the license, and indicate if changes were made
  • NonCommercial: You may not use the material for commercial purposes
  • NoDerivatives: If you remix, transform, or build upon the material, you may not distribute the modified material

2.3 Trademark Rights

"Arcetta," the Arcetta logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Arcetta or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

2.4 Prohibited Uses

You are strictly prohibited from:

  • Copying, reproducing, or duplicating any content without explicit written permission
  • Modifying, adapting, or creating derivative works from our content
  • Distributing, publishing, or publicly displaying our content for commercial purposes
  • Selling, licensing, or sublicensing our content to third parties
  • Using our content to train artificial intelligence or machine learning models
  • Scraping, harvesting, or collecting our content through automated means
  • Removing or altering any copyright, trademark, or proprietary notices
  • Using our intellectual property in any manner that could damage our reputation
  • Reverse engineering, decompiling, or disassembling our software or systems

3. DMCA and Copyright Infringement

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on our website infringes your copyright, please submit a DMCA takedown notice to our designated agent:

DMCA Agent

Email: legal@arcetta.com.co

Subject: DMCA Takedown Notice

Your notice must include: (1) your signature, (2) identification of the copyrighted work, (3) identification of the infringing material, (4) your contact information, (5) a statement of good faith belief, and (6) a statement under penalty of perjury that the information is accurate.

4. Use of Services

4.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4.2 Account Registration

To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for safeguarding your account credentials and for all activities under your account.

4.3 Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit malicious code, viruses, or harmful software
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to gain unauthorized access to our systems or networks
  • Engage in fraudulent, deceptive, or misleading activities
  • Harass, abuse, or harm other users or our personnel
  • Use our Services for any illegal or unauthorized purpose

5. AI-Powered Services

5.1 Nature of AI Services

Our AI-powered operational systems are designed to automate workflows, support teams, and enhance business processes. While we strive for accuracy and reliability, AI systems may produce results that require human oversight and verification.

5.2 No Guarantee of Results

We do not guarantee specific outcomes, performance metrics, or business results from using our AI Services. Results may vary based on your implementation, data quality, and use case.

5.3 Your Data

You retain all rights to your data that you input into our AI systems. By using our Services, you grant us a limited license to process your data solely for the purpose of providing and improving our Services. We will not use your data to train general AI models without your explicit consent.

6. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party that is designated as confidential or that reasonably should be understood to be confidential. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law or to fulfill the purposes of this agreement.

7. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We disclaim all liability for any harm or damage caused by third-party hosting providers, technology partners, or other service providers.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ARCETTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OUR SERVICES.

Our total aggregate liability for any claims arising out of or related to these Terms or the Services shall not exceed the greater of (a) the amounts paid by you to us in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100).

9. Indemnification

You agree to indemnify, defend, and hold harmless Arcetta, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) your content or data.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising out of or related to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the modified Terms.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Arcetta concerning the Services and supersede all prior agreements, understandings, and communications.

14. Contact Information

For questions about these Terms of Service, please contact us:

Arcetta Legal Team

Email: legal@arcetta.com.co

General Inquiries: hello@arcetta.com.co